All Systems Operational
Uptime over the past 90 days. View historical uptime.
Trackunit Manager Operational
Trackunit Go Operational
Trackunit On Operational
Trackunit API Operational
Streaming API Operational
Trackunit Verify Operational
Trackunit Raw Operational
Trackunit Website ? Operational
SCOM View Operational
GSM Service Provider Operational
Manager Classic Operational
90 days ago
100.0 % uptime
Today
Trackunit Security Advisories Operational
90 days ago
100.0 % uptime
Today
Trackunit Security Advisories ? Operational
90 days ago
100.0 % uptime
Today
Onei3 Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
M series device network maintenance May 15, 2024 06:00-09:00 CEST
On May 15th between the hours of 12 am EST and 3 am EST Trackunit will be undergoing maintenance on our M series device network.

This maintenance is to improve redundancy to our network. End users are expected to observe 15-30min of data delays during the maintenance window.

We will follow up with the state of the change once completed as well as leverage the status page and/or your Customer Success contract in the event of issues
Posted on May 09, 2024 - 22:08 CEST
Past Incidents
May 13, 2024

No incidents reported today.

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024

No incidents reported.

May 9, 2024
Trackunit Legacy Platform Developer Documentation unavailable
Resolved - This incident has been resolved.
May 9, 17:27 CEST
Identified - The Trackunit Legacy Platform Developer Documentation (dev.trackunit.com) is currently unavailable.
May 9, 17:22 CEST
May 8, 2024

No incidents reported.

May 7, 2024

No incidents reported.

May 6, 2024
Currently experiencing issues with Acess control machines
Resolved - This incident has been resolved.
May 6, 19:02 CEST
Monitoring - A fix has been implemented and we will monitor the situation for a couple of hours.
May 6, 17:24 CEST
Update - Some users might experience intermittent issues with access codes on access management devices.
We have identifed the issue and are currently working to restore functionality fully.
May 6, 16:28 CEST
Identified - We are currently working to implement a fix for access control in Trackunit manager classic.
This is affecting machines with access control enabled.
May 6, 13:05 CEST
Investigating - We are currently investigating an issue that impacts access control machines.
May 6, 11:28 CEST
Delays for Classic Manager and Classic APIs
Resolved - The incident has been resolved. The pipeline has caught up.
May 6, 11:33 CEST
Identified - We are seeing delays for data into Classic Manager and Classic APIs - the delay is currently around 25m.
May 6, 10:36 CEST
May 5, 2024

No incidents reported.

May 4, 2024
Scheduled system maintenance on Trackunit Iris platform
Completed - The scheduled maintenance has been completed.
May 4, 21:37 CEST
Verifying - Verification is currently underway for the maintenance items.
May 4, 21:29 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 21:00 CEST
Scheduled - We are performing a scheduled system maintenance on the Trackunit Iris infrastructure to keep it highly available and secure.

Affected services may experience slightly degraded performance.
May 1, 14:18 CEST
Scheduled system maintenance on Trackunit Iris platform
Completed - The scheduled maintenance has been completed.
May 4, 09:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 06:00 CEST
Scheduled - We are performing a scheduled system maintenance on the Trackunit Iris infrastructure to keep it highly available and secure.

Affected services may experience slightly degraded performance.
May 2, 09:05 CEST
May 3, 2024

No incidents reported.

May 2, 2024

No incidents reported.

May 1, 2024

No incidents reported.

Apr 30, 2024
Some customers see "mixed-sign values not allowed as duration fields" error when using Manager
Resolved - We have implemented a fix and it resolves the issue.
Apr 30, 11:59 CEST
Identified - The issue has been identified and a fix is being implemented.
Apr 30, 10:27 CEST
Update - We are continuing to investigate this issue.
Apr 30, 07:07 CEST
Update - We are continuing to investigate this issue.
Apr 30, 05:46 CEST
Investigating - We are currently investigating this issue.
Apr 30, 04:46 CEST
Issues displaying group names in Manager
Resolved - This incident has been resolved.
Apr 30, 04:33 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 30, 03:50 CEST
Investigating - We are seeing issues displaying groups names in Manager. Some group names display as "Unknown". We are currently investigating the issue.
Apr 30, 02:59 CEST
Apr 29, 2024

No incidents reported.

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