Trackunit Status

All Systems Operational

Trackunit Manager Operational

Trackunit Go Operational

Trackunit On Operational

Trackunit API Operational

Trackunit Verify Operational

Trackunit Raw Operational

Trackunit Website Operational

SCOM View Operational

GSM Service Provider Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 21, 2020

Data delays for Streaming export API

Resolved - This incident has been resolved.
Feb 21, 13:56 CET

Monitoring - A fix has been implemented and we are monitoring the results.
Feb 21, 12:20 CET

Identified - The issue has been identified and a fix is being implemented.
Feb 21, 08:24 CET

Investigating - Due to an IRIS infrastructure issue, some customers are experiencing data delays for the Streaming API
Feb 21, 07:38 CET

Feb 20, 2020

No incidents reported.

Feb 19, 2020

No incidents reported.

Feb 18, 2020

New Manager sometimes does not finish loading

Resolved - The incident has been resolved. Work on re-enabling the chat functionality will be commence tomorrow morning from 05:00 UTC tomorrow morning
Feb 18, 21:47 CET

Monitoring - Chat has temporarily been disabled in New Manager, in order to stabilise the platform. We are monitoring the results, and if successful, work will proceed tomorrow to restore chat functionality to New Manager.
Feb 18, 18:27 CET

Identified - New manager sometimes does not load events or show clusters on the map on the front page
Feb 18, 15:33 CET

Issue showing events in New Manager

Resolved - This incident has been resolved.
Feb 18, 14:33 CET

Monitoring - A fix has been implemented and we are monitoring the results.
Feb 18, 14:24 CET

Identified - The issue has been identified and a fix is being implemented.
Feb 18, 14:11 CET

Investigating - In the New Manager, there are performance issues regarding showing events - they are either slow or time out. We are looking into it.
Feb 18, 14:05 CET

Feb 17, 2020

Data delays for Streaming API

Resolved - This incident has been resolved.
Feb 17, 11:39 CET

Monitoring - A fix has been implemented and we are monitoring the results.
Feb 17, 11:35 CET

Identified - The issue has been identified and a fix is being implemented.
Feb 17, 11:34 CET

Investigating - Due to an IRIS infrastructure issue, some customers are experiencing data delays for the streaming api
Feb 17, 11:27 CET

Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020

No incidents reported.

Feb 13, 2020

No incidents reported.

Feb 12, 2020

No incidents reported.

Feb 11, 2020

No incidents reported.

Feb 10, 2020

No incidents reported.

Feb 9, 2020

No incidents reported.

Feb 8, 2020

No incidents reported.

Feb 7, 2020

Trackunit On incident

Resolved - This incident has been resolved.
Feb 7, 17:24 CET

Update - We are continuing to investigate this issue.
Feb 7, 17:23 CET

Investigating - Due to an IRIS infrastructure issue, some users can experience problems with access to the Trackunit On mobile app.
Feb 7, 17:21 CET