Resolved -
We have successfully resolved the incident and delays are no longer present.
Our monitoring systems detected an issue that caused increased latency across our services. The team acted promptly to identify and isolate the source of the problem and have made a change to restore stability.
Apr 18, 21:27 CEST
Update -
We are continuing to monitor for any further issues.
Apr 18, 20:34 CEST
Monitoring -
A fix has been implemented and we are currently monitoring the situation.
The streaming API has recovered and should no longer have any delays.
Apr 18, 20:03 CEST
Update -
We are currently experiencing delay of data for devices in IRIS.
The delay is currently at around 20 minutes.
We are currently investigating the root cause.
Apr 18, 19:23 CEST
Investigating -
Due to an IRIS infrastructure issue, some customers can experience data delays in Trackunit Manager, Go, and On.
Apr 18, 19:15 CEST