All Systems Operational
Trackunit Manager Operational
Trackunit Go Operational
Trackunit On Operational
Trackunit API Operational
Trackunit Verify Operational
Trackunit Raw Operational
Trackunit Website ? Operational
SCOM View Operational
GSM Service Provider Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Due to increasing usage of the Iris platform we are scheduling system maintenance to replace a critical infrastructure component, in order to increase the performance as well as availability of the Iris platform and services.

As such, no downtime is expected during the replacement nor will any data be lost, but data updates will be temporarily delayed. However, due to the critical nature of the component being replaced, we reserve the right to expand the downtime expectancy to the full extent of the maintenance window, if needed.
Posted on Dec 5, 12:20 CET
Past Incidents
Dec 9, 2019
Resolved - This incident has been resolved.
Dec 9, 11:02 CET
Update - We are continuing to monitor for any further issues.
Dec 9, 10:03 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 9, 10:02 CET
Identified - Some users can experience issues with missing locations and activity state in the New Manager and Go. We have identified the issue and are working on a solution.
Dec 9, 09:36 CET
Dec 8, 2019

No incidents reported.

Dec 7, 2019

No incidents reported.

Dec 6, 2019

No incidents reported.

Dec 5, 2019
Resolved - This incident has been resolved.
Dec 5, 17:48 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 5, 17:46 CET
Investigating - Due to an IRIS infrastructure issue, some customers can experience data delays for Spot devices in Trackunit Manager, Go, and On.
Dec 5, 17:17 CET
Dec 4, 2019

No incidents reported.

Dec 3, 2019
Resolved - This incident has been resolved.
Dec 3, 17:04 CET
Update - We are continuing to monitor for any further issues.
Dec 3, 16:15 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 3, 14:39 CET
Investigating - Due to an IRIS infrastructure issue, some customers can experience data delays in Trackunit Manager, Go, and On.
Dec 3, 13:37 CET
Dec 2, 2019

No incidents reported.

Dec 1, 2019

No incidents reported.

Nov 30, 2019
Resolved - This incident has been resolved.
Nov 30, 00:24 CET
Investigating - Due to an IRIS infrastructure issue, some customers can experience data delays for Scom units in Trackunit Manager, Go, and On.
Nov 30, 00:09 CET
Resolved - This incident has been resolved.
Nov 30, 00:22 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 29, 23:36 CET
Update - We are continuing to work on a fix for this issue.
Nov 29, 23:36 CET
Identified - The issue has been identified and a fix is being implemented.
Nov 29, 23:07 CET
Update - We are continuing to investigate this issue.
Nov 29, 23:06 CET
Investigating - Due to an IRIS infrastructure issue, some customers can experience data delays for ME40x / 50x units in Trackunit Go and On.
Nov 29, 22:47 CET
Nov 28, 2019

No incidents reported.

Nov 27, 2019

No incidents reported.

Nov 26, 2019

No incidents reported.

Nov 25, 2019

No incidents reported.