All Systems Operational

Uptime over the past 90 days. View historical uptime.
Trackunit Manager Operational
90 days ago
99.99 % uptime
Today
Trackunit Go Operational
90 days ago
99.99 % uptime
Today
Trackunit On Operational
90 days ago
99.99 % uptime
Today
Trackunit API Operational
90 days ago
99.99 % uptime
Today
Streaming API Operational
90 days ago
100.0 % uptime
Today
Trackunit Verify Operational
Trackunit Raw Operational
SCOM View Operational
GSM Service Provider Operational
Manager Classic ? Operational
90 days ago
99.99 % uptime
Today
Onei3 Operational
90 days ago
100.0 % uptime
Today
Trackunit Security Advisories Operational
90 days ago
100.0 % uptime
Today
Trackunit Security Advisories ? Operational
90 days ago
100.0 % uptime
Today
Trackunit Website ? Operational
Trackunit Community ? Operational
Trackunit Help Center ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Mobile Network maintenance Mar 26, 2025 06:00-07:00 CET

We will be collaborating with our mobile network partner to conduct a planned maintenance event on the network. We have applied efforts to ensure that the maintenance will have minimal impact on your IoT services.

Impact: M7MG devices will see 10 minutes of delayed data during the maintenance window.

No additional actions needed and there is no additional risk of data loss
Posted on Mar 24, 2025 - 09:51 CET
Mar 25, 2025

No incidents reported today.

Mar 24, 2025
M-Series Trigger delays
Resolved - This incident has been resolved.
Mar 24, 18:31 CET
Update - We are continuing to investigate this issue.
Mar 24, 17:16 CET
Investigating - Currently at 13 minutes delay after rebooting instance. Identified some toggling units in M70 gateway
Mar 24, 16:57 CET
Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025
Mobile Network maintenance
Completed - The scheduled maintenance has been completed.
Mar 21, 04:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 00:00 CET
Scheduled - We will be collaborating with our mobile network partner to conduct a planned maintenance event on the network. We have applied efforts to ensure that the maintenance will have little to no impact on your IoT services.

Impact: M7MG devices being newly activated during the maintenance window will not communicate until end of maintenance window. Activation requests will queue and devices will communicate at the end of the window

No additional actions needed and there is no additional risk of data loss.
Mar 18, 21:34 CET
Mar 20, 2025
M-Series Trigger delays
Resolved - This incident has been resolved.
Mar 20, 18:18 CET
Identified - We found some equipment / trigger that are spamming and deactivated device, deleted the trigger. Currently we are sitting at 10 minute delay
Mar 20, 17:50 CET
Update - Currently we are sitting at 19 minute delays. We have identified devices that are spamming. Looking to minimize the delays.
Mar 20, 17:08 CET
Investigating - Currently we are facing some delays (around 15 minutes) for M-Series Faults/DTC's.
Mar 20, 16:08 CET
Mar 19, 2025
M-Series Triggers Delay
Resolved - This incident has been resolved.
Mar 19, 18:45 CET
Update - This incident has been resolved.
Mar 19, 18:45 CET
Monitoring - Currently we are sitting at 6 minutes delay. Shards are working towards to bringing the latency down.
Mar 19, 18:26 CET
Update - Right now are seeing delays on triggers of about 22 minutes and we are investigating the issue.
Mar 19, 17:15 CET
Identified - We identified the delays and monitoring the delays. Right now are seeing delays of about 13 minutes affecting about 10% of the fleet
Mar 19, 15:00 CET
Investigating - We are currently facing some delays for M-series devices for faults / Dtc's
Mar 19, 14:30 CET
Scheduled System Maintenance on ONEi3 Platform
Completed - The scheduled maintenance has been completed.
Mar 19, 01:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 21:00 CET
Scheduled - We are performing a scheduled system maintenance on the Trackunit onei3 infrastructure to keep it highly available and secure.
Mar 17, 22:29 CET
Mar 18, 2025
ONE i3 M-Series Data Delay
Resolved - This incident has been resolved.
Mar 18, 18:32 CET
Monitoring - We are continuing monitoring the delays for dtc / faults. Impact has been dropped to < 5% of the fleet.
Mar 18, 17:53 CET
Identified - The issue has been identified. Waiting for the backed shards to be back to normal
Mar 18, 17:31 CET
Investigating - We are having some delays with our dtc / faults which is affecting 11% of our fleet.
Mar 18, 17:21 CET
Issues entering the Insights page for an asset
Resolved - The issue is resolved. If you see issue then please refresh the browser.
Mar 18, 15:51 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 18, 15:10 CET
Identified - We have identified the issue and are preparing a fix.
Mar 18, 14:42 CET
Investigating - Some users see an error page when navigating to the Insights page of an asset. We are investigating the issue.

We have found that clearing the cache in the browser will fix the issue.
Mar 18, 14:09 CET
Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025
Data delays for Trackunit assets and accounts
Resolved - This incident has been resolved.
Mar 14, 19:37 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 14, 19:03 CET
Identified - The issue has been identified and a fix is being implemented.
Mar 14, 18:51 CET
Investigating - Due to an Trackunit infrastructure issue, some customers can experience data delays in Trackunit Manager, APIs, Go, and On related to Account and Asset management
Mar 14, 16:10 CET
Mar 13, 2025

No incidents reported.

Mar 12, 2025

No incidents reported.

Mar 11, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage