AEMP, Spot & Scom data delays in Trackunit Manager, Go, and On

Incident Report for Trackunit

Resolved

This incident has been resolved.

Posted Jan 02, 2020 - 16:02 CET

Monitoring

Live data is present in the system. We are reloading historical data for the affected units from 01/01/2020 01:00:00 CET to 02/01/2020 10:41:00 CET.

Posted Jan 02, 2020 - 11:06 CET

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 02, 2020 - 10:41 CET

Investigating

Due to an IRIS infrastructure issue, some customers can experience data delays for AEMP, Spot & Scom units in Trackunit Manager, Go, and On.

Posted Jan 02, 2020 - 10:27 CET

This incident affected: Trackunit Manager, Trackunit Go, and Trackunit On.