Data delays for Trackunit assets
Monitoring - A fix has been applied and we are observing the system catching up. A follow up will come once there.
Nov 21, 2024 - 05:50 CET
Identified - The issue has been identified and a fix is being implemented.
Nov 21, 2024 - 05:07 CET
Investigating - Due to an Trackunit infrastructure issue, some customers can experience data delays in Trackunit Manager, APIs, Go, and On.
Nov 21, 2024 - 04:55 CET
Uptime over the past 90 days. View historical uptime.
Trackunit Manager Degraded Performance
90 days ago
99.98 % uptime
Today
Trackunit Go Degraded Performance
90 days ago
100.0 % uptime
Today
Trackunit On Degraded Performance
90 days ago
100.0 % uptime
Today
Trackunit API Degraded Performance
90 days ago
100.0 % uptime
Today
Streaming API Degraded Performance
90 days ago
100.0 % uptime
Today
Trackunit Verify Degraded Performance
Trackunit Raw Operational
SCOM View Operational
GSM Service Provider Operational
Manager Classic Operational
90 days ago
99.97 % uptime
Today
Onei3 Operational
90 days ago
100.0 % uptime
Today
Trackunit Security Advisories Operational
90 days ago
100.0 % uptime
Today
Trackunit Security Advisories ? Operational
90 days ago
100.0 % uptime
Today
Trackunit Website ? Operational
Trackunit Community ? Operational
Trackunit Help Center ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 21, 2024

Unresolved incident: Data delays for Trackunit assets.

Nov 20, 2024
Manager and Verify is unstable and occasionally unaccessible
Resolved - This incident has been resolved.
Nov 20, 09:19 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 20, 09:12 CET
Investigating - We are currently investigating an issue related to Manager and Verify being unstable and occasionally unaccessible
Nov 20, 08:51 CET
Nov 19, 2024

No incidents reported.

Nov 18, 2024
Some customers are unable to login to trackunit classic
Resolved - This incident has been resolved.
Nov 18, 09:19 CET
Investigating - We are currently experiencing issues with the login to trackunit classic.
This is only affecting a some customers.
Nov 18, 09:08 CET
Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024
Scheduled System Maintenance on ONEi3 Platform
Completed - The scheduled maintenance has been completed.
Nov 15, 03:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 22:00 CET
Scheduled - We are performing scheduled system maintenance on the Onei3 infrastructure to ensure its high availability and security.
Nov 14, 19:26 CET
Nov 14, 2024
Scheduled maintenance on Trackunit Manager
Completed - The scheduled maintenance has been completed.
Nov 14, 11:38 CET
Verifying - Verification is currently underway for the maintenance items.
Nov 14, 11:24 CET
Update - Manager Classic is currently unavailable inside New Manager. We are deploying a fix.
Nov 14, 10:58 CET
In progress - Manager Classic is currently unavailable inside New Manager. We are deploying a fix.
Nov 14, 10:54 CET
Verifying - The change has been deployed. We are currently verifying and monitoring.
Nov 14, 10:14 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 09:00 CET
Update - We completed the last testing and are planning to go ahead tomorrow
Nov 13, 22:49 CET
Scheduled - We are performing a scheduled system maintenance on Trackunit Manager to fix an issue where users are getting logged out too often.

We don't expect any user impact other than some users will need to refresh Trackunit Manager and log in again.
Nov 13, 15:54 CET
Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024
Data delays for Trackunit units in Manager Classic and Classic Access Control
Resolved - All messages have been processed and the gateway is operating normally again.
Nov 9, 02:23 CET
Monitoring - The gateway is catching up as caches are rebuilt.
Nov 9, 01:25 CET
Identified - Routine maintenance has caused the gateway to request "resends" from some units, causing an increase load of older messages.
Nov 9, 01:11 CET
Investigating - We are investigating a backlog of messages in classic gateway, data is delayed.
Nov 9, 00:51 CET
Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

← Incident History Powered by Atlassian Statuspage