Data delays for ME40x/50x devices in Trackunit Manager / Verify / API

Incident Report for Trackunit

Resolved

This incident has been resolved.

Posted Jan 01, 2020 - 03:29 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 01, 2020 - 02:37 CET

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 01, 2020 - 02:37 CET

Investigating

Due to an infrastructure issue, some users can experience data delays for ME40x / 50x devices in Trackunit Manager / Verify / API, and some users can experience access control issues.

Posted Jan 01, 2020 - 01:38 CET

This incident affected: Trackunit Manager, Trackunit API, and Trackunit Verify.