Data delays for TU 40x / 50x / 60x devices in Trackunit Manager / Verify / API

Incident Report for Trackunit

Resolved

This incident has been resolved.
Posted Oct 07, 2025 - 13:01 CEST

Update

We are continuing to monitor for any further issues.
Posted Oct 07, 2025 - 12:53 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 07, 2025 - 12:53 CEST

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 07, 2025 - 12:46 CEST

Investigating

Due to an infrastructure issue, some users can experience data delays for TU40x / 50x / 60x devices in Trackunit Manager / Verify / API, and some users can experience access control issues.
Posted Oct 07, 2025 - 12:41 CEST
This incident affected: Trackunit Manager, Trackunit API, Trackunit Verify, and Manager Classic.
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