Trackunit Support Ticketing System not operational

Incident Report for Trackunit

Resolved

The Support ticketing systems are operating normally again but with longer than usual reply times due to a backlog buildup.

Posted Mar 05, 2024 - 17:01 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 05, 2024 - 14:36 CET

Identified

Currently our Support ticketing system and Help Center is not operational. Please reach out to us via phone for urgent matters.
Find our phone numbers at https://trackunit.com/about/contact/, or post on https://community.trackunit.com/ which we will monitor until the Support platform is operational again.

Posted Mar 05, 2024 - 14:13 CET