Data delays for ME40x / 50x units in Trackunit Go and Trackunit On

Incident Report for Trackunit

Resolved

This incident has been resolved.
Posted Nov 30, 2019 - 00:22 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 29, 2019 - 23:36 CET

Update

We are continuing to work on a fix for this issue.
Posted Nov 29, 2019 - 23:36 CET

Identified

The issue has been identified and a fix is being implemented.
Posted Nov 29, 2019 - 23:07 CET

Update

We are continuing to investigate this issue.
Posted Nov 29, 2019 - 23:06 CET

Investigating

Due to an IRIS infrastructure issue, some customers can experience data delays for ME40x / 50x units in Trackunit Go and On.
Posted Nov 29, 2019 - 22:47 CET
This incident affected: Trackunit Go and Trackunit On.