SCOM, SPOT, AEMP data delayed in Manager Classic

Incident Report for Trackunit

Resolved

This incident has been resolved.

Posted Nov 05, 2019 - 17:39 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 05, 2019 - 16:34 CET

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 05, 2019 - 14:45 CET

Update

New manager is not affected - only Manager Classic and the public API

Posted Nov 05, 2019 - 14:19 CET

Investigating

Due to an IRIS infrastructure issue, customers are experiencing data delays for SCOM, Spot and AEMP units in Trackunit Manager Classic as well as the public API.

Posted Nov 05, 2019 - 14:06 CET

This incident affected: Trackunit Manager, Trackunit Go, Trackunit On, and Trackunit API.